For organisations with complex structures, high quality, consistent legal advice can be expensive and difficult to streamline. But it doesn’t have to be. Advancing technology presents us with an opportunity to re-engineer how legal services are delivered.  At HFW, our Workplace Relations team has a tool to do just that – iRES.

iRES is used by many of our hotel-sector clients seeking a more integrated delivery of commercial legal advice to their business. It can be integrated into your existing management and HR systems and provides access to workplace lawyers trained on your policies and commercial risk appetite.

iRES is adaptable to your hotel’s needs and our simple and transparent matter tracking and reporting allows us to offer retainer-based arrangements guaranteed to deliver value.

We work closely with our clients to deliver a streamlined experience and to help them make the right decisions which impact their employees, contractors and labour hire workers – from recruitment, induction and contracting, to retention and promotion, management, discipline and dismissal.

How it works:

  • Real-time online platform to log workplace relations queries from any device, and choose the required response time.
  • Log a query, attach any relevant documents, and HFW’s experienced workplace lawyers who are inducted in your policies, contracts, industrial instruments and processes will respond by your selected deadline with the relevant advice.
  • Tiered authorised access, set by you, allows complete oversight at executive management level while enabling less senior resources to log and track only their own queries.
  • Integrated web-based platform tracks your queries and allows simple access to historical requests, and stores your policies and key documents for easy reference.
  • Cost certainty with a transparent subscription model.
  • Our reporting capabilities allow us to identify areas for development within your business and we will tailor a training programme that builds internal capability exactly where it is needed.

Mark Sant, Partner, HFW

+61 (0)2 9320 4601