Marriott International has elevated four long-serving associates to their first General Manager roles.

Marriot International has promoted four energetic, committed and high-performing associates to their first General Manager roles at hotels across Sydney, Melbourne and Brisbane as part of its career progression pathways.

The new leaders stepping up to take charge of their first hotels within the company include Victoria Benevolenskaya at Four Points by Sheraton, Sydney Central Park; Mark Snell at Courtyard by Marriott Brisbane South Bank; Carolyn Smith at Courtyard by Marriott Melbourne Flagstaff Gardens and Karan Singh at Element Melbourne Richmond.

Benevolenskaya brings more than 13 years’ experience with Marriott to her new role at Four Points by Sheraton, Sydney Central Park, having held roles in finance and management before progressing into onsite operations.

L-R Mark Snell and Victoria Benevolenskaya

“My key focus for the next 12 to 18 months will be establishing a strong foothold as the market bounces back and building a strong team committed to delivering a truly memorable stay for guests,” she said.

With more than a quarter-century in food and beverage, front office and room management roles across the hospitality landscape, Snell takes charge at Courtyard by Marriott Brisbane South Bank and brings extensive customer service and industry knowledge to his new role.

“My vision for the hotel is to increase awareness of the brand in the local market, build the reputation for the property and to deliver the very best service for guests,” Snell said.

Beginning with Marriott in 2001, Smith joins Courtyard by Marriott Melbourne Flagstaff Gardens and brings experience in Rooms and Front Office duties. After a stint in London, she returned to Australia in 2014 and has since continued her career with roles in Melbourne and Port Douglas.

L-R Carolyn Smith and Karan Singh

“Marriott International is committed to providing solid career progression for their associates, offering excellent training and mentoring programs that provide long-term and rewarding career opportunities,” Smith said.

Singh takes the helm at Australia’s first Element hotel, which opened in 2019, in the Melbourne suburb of Richmond. Starting his industry career as a Porter at Goa Marriott Resort, he has worked his way up through rooms division roles and has also plied his trade in Bali and with Accor at the Sofitel Sydney Wentworth.

“I am truly excited to be offered this career opportunity to lead the team at the Element Melbourne Richmond, a signature lifestyle brand in Marriott’s growing portfolio and take the Element brand’s promise around sustainability and wellbeing to the next level,” Singh said.

Marriott International Area Vice President Australia, New Zealand and Pacific, Sean Hunt.

Marriott International Area Vice President, Sean Hunt, said he was exceptionally proud of his four young charges who have maximized their opportunities within Marriott’s internal training and development program.

“Victoria, Mark, Carolyn and Karan are all first-time General Managers, they will each play an integral role in supporting the ongoing success of these hotels and Marriott International,” he said.

“They bring extensive experience and a great passion for the industry. I congratulate them all on their well-deserved appointments.”