Oval Hotel Adelaide General Manager, Bodelle Francis

Architecturally, wrapping an upmarket hotel around the side of one of Australia’s most revered and popular sporting grounds is a feat in itself. Turning it into one of the city’s most popular hotels is the work of General Manager, Bodelle Francis.

What were the key reasons why you decided on Business iQ for your entertainment system?

Every touchpoint of the Oval Hotel has been carefully considered to enhance the guest experience, and our in-room entertainment offering is no different. We were looking for a premium product, and Business iQ was a natural extension of our intuitive in-room technology, offering our guests more choices and a seamless user experience.

What made the Business iQ stand out from other options?

We can confidently say that we are offering our guests the very best in in-room entertainment, with thoughtful extras such as movies on demand and casting included. The comprehensive nature of Business iQ allows guests to unwind their way, and that’s what Oval Hotel is all about.

A Parkland King room at Oval Hotel Adelaide is installed with Foxtel Business iQ.

What features of the Business iQ are your guests telling you they appreciate/use the most?

Oval Hotel is a destination hotel for everyone from corporate travellers to those looking for a weekend escape or a South Australian adventure. Business iQ has something for all of these guests and more – we get particularly good feedback about the movies on demand and casting features. Of course, as Australia’s first stadium hotel we welcome plenty of sporting fans, so the full suite of sports channels is also popular.

Since installation, how have you found the level of support from Foxtel?

It’s really valuable to have an Adelaide-based support team to rely on – the level of support both over the phone and on site has been great. 

The Reception Lounge at Oval Hotel overlooks parklands and the River Torrens outside the stadium.

What else are you doing to make your property stand out?

Oval Hotel sets a new benchmark in premium boutique accommodation. Guests can expect beautifully appointed guest rooms that feature sweeping views of the Adelaide parklands, premium finishes and fixtures and the best in South Australian food and wine. Each room is enhanced with intuitive technology including digital compendiums and electronic room controls, allowing guests to customise climate, lighting and ambiance, gently open curtains or order room service, all at the touch of a button.

Do you think Business iQ is helping your Guests recommend your property, and to stay again?

We encourage our guests to experience their Oval Hotel moment in their own way, and for many that means retreating to their room for total escape and relaxation. Ensuring guests have access to a full suite of movies and entertainment extras is an important part of completing that experience.