1834 Hotels unveils Digital Hotel app and check-in kiosks, streamlining check-ins, enhancing guest services, and setting new standards in hospitality technology by end of 2024.

Revolutionising Guest Experience: 1834 Hotels Launches Digital Hotel App and Self-Service Kiosks

In the fast-paced world of hospitality technology, 1834 Hotels is making a groundbreaking move with the launch of their new app, available on both Google and Android platforms, marking a significant step towards digitalising the guest experience. Named “Digital Hotel,” this innovative app is designed to interface seamlessly with most Property Management Systems (PMS), offering guests a streamlined process to bypass traditional check-in hassles.

As part of a soft launch already underway, Digital Hotel allows guests to check in, provide their identification and credit card details, and sign a registration card digitally. This advancement enables guests to proceed directly to their rooms without the need for front desk interaction, epitomising convenience and efficiency in the hospitality industry. 1834 Hotels aims to have the app operational across the majority of its portfolio by the end of 2024, showcasing its commitment to enhancing guest satisfaction and operational efficiency.

In addition to the Digital Hotel app, 1834 Hotels has initiated the rollout of check-in kiosks at select hotel locations. This initiative mirrors the seamless check-in experience airline passengers have grown accustomed to, further aligning with the digital expectations of today’s travellers. These kiosks not only facilitate a more efficient check-in process but also allow hotels to optimise staffing strategies and front desk operations. The reduction in paperwork and administrative tasks enables front desk staff to engage in more meaningful interactions with guests, improving the overall guest experience.

This technological advancement and IT focus underscore 1834 Hotels’ position as a market leader in white-label management offerings. The development of the Digital Hotel app and the introduction of check-in kiosks represent a strategic move to enhance operational efficiencies and guest satisfaction. 1834 Hotels is dedicated to leveraging technology to improve the guest experience and operational effectiveness, setting a new standard in the hospitality industry.

For hotels looking to modernise their guest experience and streamline operations, 1834 Hotels offers a compelling solution with its Digital Hotel app and check-in kiosk technology. As the hospitality industry evolves, embracing digital solutions like these will be key to staying competitive and meeting the changing needs of guests. Contact 1834 Hotels today to explore how they can assist your hotel in embracing the digital revolution in hospitality.


1834 Hotels

1834 Hotels is based in Australia, and it stands out as one of the country’s leading independent management companies, boasting an impressive portfolio that includes over 35 properties currently operational or under development. This remarkable presence in the industry is a testament to our commitment to optimising outcomes for property owners.

If you’d like to explore management solutions for your property or development, please contact Scott Armstrong, Director of Development on 0424 157 736 or at development@1834hotels.com.au