With the resurgence of domestic and international travel, airport hotels are in hot demand according to major hotel operators. EVT Director of Hotels and Resorts, Norman Arundel.
EVT Hotels and Resorts has one of the largest airport hotel footprints across Australia and New Zealand, including Rydges Sydney Airport, Rydges Gold Coast Airport, Rydges Wellington and Atura Adelaide Airport. It goes without saying that we love airport hotels. They are fast paced, deliver strong occupancy rates and bring a diverse range of guests through our doors, enabling us to showcase our renowned EVT hospitality.
Pleasingly, the travel market has recovered post-Covid with domestic air capacity back to 100% or more. This increased domestic travel is flowing through to our airport hotel occupancy rates, and we expect this to further increase as international travel continues to recover.
At EVT, we have been expanding our hotel network which includes luxe to budget, and airport hotels play a critical role in this growth. We are continuously seeking opportunities to grow our travel sector hotel volume, as well as continuously optimise the experience for our customers.
We are increasingly seeing that our guests, especially the business traveller, are seeking convenience and seamless check-in. Our online check-in and automated reception kiosks are the perfect answer, with over 85% of guests now selecting the option to check-in prior to arrival. They can then access kiosks at reception to quickly print their key and be in their room within minutes. This optimisation of the check-in/check-out process allows our hosts to assist those who prefer interpersonal service or need assistance with other questions.
Another key market for airport hotels is the regional traveller, alleviating the pain of an early morning flight or night-time arrivals. Our guests value easy dining options such as the Hanger Bar and Grill at Atura Adelaide Airport or The Ascott at Rydges Sydney Airport. The signature Rydges Dream Bed also allows for a sensational nights’ sleep before an early start.
As the travel market continues to rebound, EVT is ready with exceptional airport hotels, world-class customer service and an optimised experience for all guests.