More than half of Accor’s global network of more than 5,000 hotels and 10,000-plus food and beverage venues worldwide have now adopted the group’s ‘AllSafe’ cleanliness and hygiene standards, the company has declared.
Following a year of significant operational disruption due to the pandemic, Accor says it has successfully reopened 95% of its global network, all of which have amended operational protocols to adhere to the new guidelines, which were developed in collaboration with Bureau Veritas.
Accor has so far audited and certified 65% of these venues, with the remainder expected to be checked and accredited as AllSafe hotels, complete with a certification label on display to guests, in the coming months.
Accor Deputy CEO Hotel Operations, Chris Cahill, said the company was grateful for the trust guests have placed in them to protect their health, safety and wellbeing.
“Throughout this difficult year, our hotel teams have risen to the challenge of enhancing their already stringent protocols and following increased public safety regulations while continuing to welcome, safeguard and take care of others. This remains at the very heart of what we do and who we are as hoteliers,” he said.
The AllSafe protocols lay out a list of 16 global commitments to safety, security, hygiene and cleanliness which must be consistently followed, and backed by an operational guideline to ensure maintenance of the guideline, in order to obtain AllSafe compliance and accreditation. All up, the protocols equate to more than 100 standards. These include frequent disinfection of all high-touch areas, hospital-grade cleaning products used in guest rooms, contactless payment solutions and desk-free check-in and out wherever possible.
According to research conducted by Accor in June and July this year, a hotel getaway ranks as one of the top three activities travellers feel comfortable doing, with three-quarters of respondents saying they would feel secure in a hotel clearly displaying health and safety standards.