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Accor to create unified PM platform for global estate

Sabre will migrate its entire IT infrastructure to Google Cloud.

Travel industry technology company, Sabre Corporation, has signed a collaboration agreement with Accor which will see the development of a single Central Reservations and Property Management system to be rolled out to its entire hotel estate worldwide.

The system will be an evolution of Sabre’s existing SynXis Central Reservations system, onto which Accor will migrate its systems and processes to in the short term while the new platform is developed. Once fully built and tested, Accor will begin to roll out the customised system to its entire network of more than 5,000 hotels and residences in 110 countries.

Once complete, the system will combine the functions of both reservations and property management platforms, empowering hotels to better manage both aspects of their operations.

The partnership with Accor comes a day after Sabre signed a 10-year partnership with Google which will see Google Cloud adopted to help Sabre drive technical innovation and develop more cloud-based systems and services. The tie-up will see Sabre move its entire IT infrastructure to Google Cloud, with operational efficiency to be improved via Google insights and in effect, leading to the creation of a new travel marketplace to be gradually populated with new programs and services.

Google Cloud headquarters in Silicon Valley, California.

Accor CEO and Chairman, Sebastien Bazin, said the two companies were aligned in a vision of being able to offer more customized and personalized experiences for travellers.

“Partners like Sabre are essential to helping us effectively leverage existing and new technology to further accelerate our net supply growth and lower costs for our hotel owners as well as for the Group.”

“We are thrilled to be collaborating with Accor and look forward to redefining the guest experience together, added Sabre President and CEO, Sean Menke.

“We know our customers have historically had limited options in this area, and we are taking the lead to deliver the solutions that hoteliers have repeatedly told us they both want and need.”

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