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Hyatt appoints global head of guest wellbeing

Hyatt Hotels Corporation’s new global head of wellbeing, Mia Kyricos.

In an effort to further improve its care for guests and employees, Hyatt Hotels Corporation has recruited Mia Kyricos to the role of Senior Vice President, Global Head Of Wellbeing.

In her new role, which will report to Hyatt Chief Commercial Officer Mark Vondrasek, Kyricos will work across all 14 brands in the Hyatt family on a global level, tasked with devising, developing, implementing and managing a group-wide wellbeing strategy. Part of this role will include building on recent initiatives created by the group such as positioning wellness at the forefront of property renovations and incentivising fitness and healthy living for guests at all stages before, during and after their stay.

Duties will include developing and expanding in-house ‘Exhale’ guest experiences at its Hyatt Place spa offerings, including collaborations with technology apps and video content which promote sleep enhancement and other wellness activities. Kyricos will also create new World of Hyatt member benefits designed to boost the mind, body and spirit through the company’s ‘FIND’ platform.

Prior to joining Hyatt, Kyricos founded and led a boutique advisory firm which worked with hospitality, travel and lifestyle businesses to develop similar wellness strategies for employees and customers. Kyricos also co-founded the Wellness Travel Awards for which 40 countries competed across a variety of accolades at the World Travel Market.

“This is the first time I’ve seen a company of its kind establish a cohesive position on wellbeing that fully encompasses all parts of the organization. I am excited to join such a forward-thinking leadership team to help meaningfully implement innovative wellbeing strategies for Hyatt’s colleagues, guests and members of the communities in which Hyatt hotels operate around the world,” Kyricos said.

“She (Kyricos) is a respected leader in the wellbeing industry and her expertise across wellness, hospitality and brand strategy will fervently support and expand Hyatt’s already robust wellbeing offering,” Vondrasek said.

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