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Personality profiles key to better hospitality

As part of the Chandler Macleod Group, AHS now has access to a range of sophisticated tools to add value to their hotel clients’ operations.

Recently, AHS began to offer psychometric testing as part of a new system to integrate outsourced and hotel teams and to assist in enhancing team work and driving efficiencies. Chandler Macleod has provided AHS with access to some of the world’s best practice psychometric assessment tools to create better teams; and if fully utilised, can help any hotel business operate its entire business better.

For example, in a large 5 star hotel where AHS is an outsourcing provider, the support staff of both AHS and the hotel completed psychometric programs, with the results allowing senior managers to better understand the personality profiles, motivations, and potential challenges within the group—to avoid and resolve potential issues before they arise and create new strategies for proactively managing their teams.

AHS Hospitality and Chandler Macleod are unique in that their core competencies span an end-to-end workforce solution, encompassing

  • Workforce planning
  • Sourcing and recruitment
  • Assessment of individuals/team dynamics
  • Development through leadership programs
  • Managed services

For further details of how AHS Hospitality and Chandler Macleod can help your hotel’s business, please contact Steve Tochner on stochner@ahshospitality.com.au or visit www.ahshospitality.com.au for more information.

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