‘Would you like a meal, ma’am?’ Airlines celebrate 85 years of inflight service

May Day had a special meaning for airlines this year – it marked 85 years since the first inflight meal was served on a commercial flight.

EXCLUSIVE VIDEO: West Australian Gov’t targets international hotel investment

The Western Australian Government was out in force at the International Hotel Investment Forum (IHIF) in Berlin, Germany, last week, targeting investors for its new, eco-sensitive accommodation projects.

Global Hoteliers optimistic about 2012

The world’s leading Hoteliers are confident of 2012 being a strong year for the hotel industry despite the financial uncertainty clouding Europe. James Wilkinson reports from IHIF in Berlin, Germany.

TripAdvisor’s 2012 Industry Index reveals confidence is high

An overwhelming majority of Hoteliers across Asia Pacific believe 2012 will be more profitable than 2011, according to TripAdvisor’s 2012 Industry Index released today at ITB in Berlin, Germany.

EXCLUSIVE VIDEO: British Airways’ positive feedback on Australian route changes

Customer and industry feedback on British Airways’ network changes to Australian routes has been positive according to the airline’s Regional Commercial Manager Neil Ager.

British Airways to offer new First Class on Sydney flights

BY JAMES WILKINSON

British Airways is set to roll-out its new First Class on Australian flights by March 2012, the same time that the airline will make significant changes to its services down under.

iPads go sky high with British Airways

British Airways cabin crew are using the latest iPad model to bring a new dimension to customer service in the air.

Exclusive Video: Conrad to open Fiji resort

EXCLUSIVE BY JAMES WILKINSON IN BERLIN

Conrad is set to open a new-build resort in Fiji by 2014, according to Hilton Worldwide’s Head of Luxury and Lifestyle brands, John Vanderslice.

Exclusive Video: The Langham Xintiandi Shanghai targets Australians

EXCLUSIVE BY JAMES WILKINSON IN BERLIN

The Langham Xintiandi Shanghai, which opened for business in October 2010, is chasing a greater share of the Australian incentives market during 2011.

Exclusive Video: Interview with Citypass CEO, Mike Gallagher

EXCLUSIVE BY JAMES WILKINSON IN BERLIN

North American attractions company Citypass is experiencing strong international growth at present, with 60% of New York City ticket sales alone coming from international markets, including Australia.