Experienced Australian hotelier John O’Shea has taken up the General Manager position at The Fullerton Hotel Sydney, joining the team in February 2025.
O’Shea brings more than 40 years of experience in the hospitality industry, during which time he has managed significant hotel openings and renovations in Australia and across the Asia Pacific, including China, Japan, Thailand, Malaysia and Fiji.
He joins from The Langham Gold Coast, where he has served since 2022, leading the hotel’s successful opening, marking his return to Australia after 30 years overseas.
O’Shea describes his stint at the Gold Coast hotel as one of his career highlights and says he is excited to share his learnings with the leadership team at The Fullerton Hotel Sydney.
“I look forward to working with the talented Fullerton team and getting to know our loyal guests and visitors,” said O’Shea.
“I always say the best place for a hotel General Manager is in the public areas, speaking with the guests, so front of house is where you are most likely to find me.
“The Fullerton Hotel Sydney is a true landmark. I am fully prepared to meet all the exciting projects that are ahead, including the hotel room refurbishment set for the coming months, the celebration of the 150th anniversary of the stunning General Post Office (GPO) building, and more.”
O’Shea said he plans to continue the successful patterns established by the hotel leadership team.
“My goal is to further sustain The Fullerton Hotel Sydney’s leading reputation. Now is the perfect time to take on the role,” O’Shea said.
“With its prime Martin Place location, I anticipate The Fullerton becoming one of Sydney’s favourite spots for after-work drinks, long lunches, and relaxing get-togethers with family and friends.
“I am particularly passionate about bringing a stronger sense of identity to the hotel’s food and beverage offerings across The Bar, The Place, and showcasing what this beautiful and iconic Heritage GPO Building has to offer.”