The Novotel Bangkok Sukhumvit team with their new 'AllSafe' certification.
The Novotel Bangkok Sukhumvit team with their new ‘AllSafe’ certification.

Accor has issued the first ‘AllSafe’ certification under its newly implemented cleanliness and hygiene protocols, with Novotel Bangkok Sukhumvit 20 becoming the first property verified compliant by Bureau Veritas.

The hotel has also been independently verified and certified by The Environment Health Consultancy, adhering to a comprehensive list of new standards and protocols created and verified by Accor, Bureau Veritas and world leading medical and hygiene experts. The purpose behind the ‘AllSafe’ label is to reinforce trust in guests that their hotel is operating to a heightened standard of cleanliness and guest safety.

These protocols include maintaining the presence of an available ‘AllSafe’ officer within the hotel on a 24-hour basis and ensuring all staff had been trained in the new hygiene standards across all departments including housekeeping and F&B.

Novotel Bangkok Sukhumvit 20 General Manager, Benjamin Krieg, said he was incredibly proud of the efforts undertaken by his team to ensure compliance with the new protocols.

“Receiving the ‘AllSafe’ label is a wonderful acknowledgement of the hard work and dedication shown by our team of ‘Heartists’, to support the confidence of those guests returning to travel”,” he said.

Accor has revolutionised its cleaning standards as part of the new Allsafe certification.

Accor Chief Operating Officer Upper Southeast and Northeast Asia, Patrick Basset, said the company has been committed to maintaining the highest levels of safety and well-being for guests for more than 50 years.

“This is even more important today and we are pleased to be introducing some of the most stringent standards in the industry to ensure that people will have peace of mind when they stay with us,” Basset said.

“Our global operational expertise and the lessons learned from previous disease outbreaks has enabled us to respond in an effective manner and adapt to the new expectations of our guests to ensure we maintain our position at the forefront of the hospitality industry.”