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Radisson launches global revamp on hotel hygiene

Radisson has become the latest hotel brand to revamp its guest hygiene standards.

Radisson Hotel Group will expand the use of Personal Protective Equipment across its global network of hotels as one of a number of measures to be implemented in a comprehensive review of its guest hygiene practices.

Under the new ‘Radisson Hotels Safety Protocol’, the company has joined forces with inspection, testing and certification giant SGS to develop and roll out new cleanliness and disinfection protocols across its global hotel network. New operational policies will be introduced worldwide in collaboration with hygiene solutions firm, Diversey, with slight tweaks made to suit local health requirements and government regulations.

As part of the changes, an official SGS-endorsed Seal of Approval will be issued to compliant hotels following an extensive audit and certification process which will include on-site testing. Team members will also receive extensive training on hygiene and prevention programs as well as steps to encourage contact-free check-in and check-out and cash-free front desk transactions.

The company will make its cleaners more visible to guests for their reassurance.

Practices due to be implemented include an increased frequency and roster of all hotel areas, with particular focus on high-touch items including elevator buttons, door handles and handrails. Hand sanitiser stations where guests can also obtain disposable gloves will be available at front entrances and in hotel public areas.

In addition, all room keys will be disinfected prior to handed to a guest, while new door hangers will be introduced, displaying the hotel’s cleaning and disinfection procedures for guests.

Radisson Hospitality Group CEO, Federico Gonzalez, said the company was committed to delivering a safe and clean environment for guests and team members.

“The world has been fundamentally changed by COVID-19 so it is key that we strive to protect all who work, stay and partner with us as we re-open our doors to a new era of travel.

“To do this we have thoroughly examined all areas of the hotel experience, and we are proud to have partnered with SGS to create our Radisson Hotels Safety Protocol program,” Gonzalez added.

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