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Radisson to take Responsible Business course global

One of Radisson’s graduate classes in China, which recently completed the expanded program.

Radisson Hotel Group has announced it will expand its Responsible Business training program to more than 1,100 hotels worldwide in an effort to train employees across the group on Standards and Best Practices.

First launched in 2001, the program aims for group members to maintain consistent levels of knowledge on matters such as carbon footprint reduction, water savings, community engagement and ways to tackle global matters such as human trafficking and modern slavery.

As part of Radisson’s five-year strategic plan, a carefully curated team of cross-department staff members from across the group has revamped the Responsible Business program, collecting feedback from staff across the globe and ensuring that content is both relevant, modern and consistent across nearly 100 countries where Radisson is present.

Two pillars form the basis to the program – Living Responsible Business and Leading Responsible Business. The former is primarily classroom-based, covering topics such as ethics, diversity, inclusion, community support, eco-footprint reduction, sorting waste and measures for stopping sex trafficking and forced labour.

Conducted primarily via e-learning, the Leading Responsible Business pillar puts students in the shoes of hotel and group leaders, looking at issues such as eco-footprint reduction, youth employability, responsible recruitment and sourcing, promoting human rights and the company’s humanitarian initiatives such as its partnership with SOS Children’s Villages.

Radisson Hotel Group Director Responsible Business EMEA and Training Project Lead, Sven Wiltink, said the company’s responsibility for people, community and planet was borderless.

“The new Responsible Business training program aims to engage and align all our team members – helping them to have a stronger impact on our group targets, as well as global efforts to meet the United Nations Sustainable Development goals,” he said.

Training pilots have now been completed in cities from Sydney to St Petersburg, Russia, with the key message being how the Radisson team can drive Responsible Business in every hotel worldwide. The program is available in 21 languages, Radisson said.

Responsible Business will be rolled out in full across the Radisson Hotels Group network over the next 16 months.

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