Australia’s Great Place to Work Institute has released its 2019 insights into workplace employee culture, with Hilton retaining its spot on the podium in third place overall in the Top 50 list for workplaces with over 1,000 employees.
The 2019 rankings saw Hilton appearing for the third consecutive year. It was also the only hospitality company on the list, which surveyed more than 85,000 Australians across 163 companies. The two firms which polled higher than Hilton were IT companies Salesforce and Cisco Systems Australia.
According to the report, team recognition was identified as a key performance metric for Hilton, which maintained a variety of company programs, tools and practices to routinely thank employees for a job well done and to encourage recognition. These include shout-outs from the President and CEO, to team members thanking colleagues for assistance all the way to guests singling out individual members of staff for exemplary service.
Great Place to Work Managing Director, Zrinka Lovrencic, said the core of a great workplace was building high-quality relationships based on trust.
“These organisations have set themselves apart from their competitors where employees are respected and treated fairly, leaders are credible, and trust is nurtured.”
Hilton Australasia Regional Director, Human Resources, Lydia Berlage, said Hilton’s first priority was to attract and retain the best talent on earth.
“This accolade is an attribute to all of our dedicated Team Members’ who work tirelessly and passionately to provide our guests with memorable and heartfelt experiences. We want to reward our Team Members and help them thrive as we know they are our greatest asset in supporting our commitment to be the world’s most hospitable company.”