Global Exclusive by James Wilkinson in New York

Wyndham Hotel Group’s CEO, Geoff Ballotti, says the company’s new strategy for all 16 brands is aimed at elevating the travel experience for millennials and the diverse global middle class.

Speaking exclusively to HM on camera at 38th Annual NYU International Hospitality Industry Investment Conference in New York this week (June 8), Ballotti said the strategy has come following an 18-month study focused on 50 recognised hotel brands along with the primary decision drivers of thousands of business and leisure travelers around the world.

In the exclusive video he spoke about loyalty and much more.

To view the interview, click on the image at the top of the page.

Geoff Ballotti Wyndham


HM flew to New York with United Airlines, which flies three times daily from Australia (Melbourne and Sydney) to Los Angeles and onwards to New York City. HM recommends flying in Business Class, which features flatbed seats, inflight WiFi, premium Australian and American wines, hundreds of hours of entertainment on demand and excellent service. Visit


James Wilkinson

Editor-In-Chief, Hotel Management