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Tigerair helps stranded Air Asia X passengers

Tigerair Cabin Crew - EDITED

Tigerair Australia says it will provide special recovery fares to assist passengers affected by Air Asia’s announcement this week, confirming the Indonesian carrier will suspend flights on the Melbourne – Bali route from 1 September 2016.

The airline will provide a 20% discount on any fare currently available on the Tigerair Australia website to affected Air Asia customers.Tigerair Australia commenced daily services to Bali from Melbourne and Perth and five weekly services from Adelaide to Bali on 23 March 2016.

Tigerair Australia Commercial Director, Adam Rowe, said the airline welcomes affected Air Asia customers on board.

“Tigerair Australia is proud to provide Australians with consistently great value fares both domestically and now also to one of the most popular international leisure destinations,” he said.

“Our new international services to Bali feature inflight entertainment and our extra legroom seats are amongst the most generous of any economy seat in the sky.

“As always the best way to secure a great value fare is to plan ahead and book early,” he said.

Tigerair Australia is using three recently reconfigured former Virgin Australia Boeing 737-800 aircraft for its international services. These aircraft feature 180 all economy seats, including five rows of seats with extra legroom (18 seats in the front of the cabin and 12 seats in exit rows).

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