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Exclusive: Ritz Carlton’s Humler talks change

Exclusive by James Wilkinson in Brisbane

In the second part of an exclusive interview, Ritz-Carlton’s President, Herve Humler, says the company has undergone significant change in its 32-year history, something he’s also been part of since the beginning.

Herve Humler Ritz Carlton alternate

Speaking exclusively on video to HM at the Marriott Brisbane recently, Humler said growth has been the biggest change and also having been able to employ thousands across the globe and assist in developing their careers.

“My ambition hasn’t finished… we have many more hotels and locations to look at,” he said.

In the video, Humler said the most iconic element of the Ritz-Carlton brand was its people and he gave HM an exclusive insight into how that’s been made possible.

To view the video, click on the YouTube image at the top of the page.

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