Adelaide’s International College of Hotel Management (ICHM) has teamed up with the Swiss Hotel Association to offer a badged degree, the first time ever outside Switzerland.
The rise of self-service and DIY transactions has made encounters with great face-to-face service all the more important, especially when dining out and on holiday, says Head of William Blue College of Hospitality Management, Andrew Ugarte.
Choice Hotels Australasia’s Chief Executive Officer David Bayes has stepped down as the company’s CEO after six years in the chair to pursue further opportunities in “non-executive director roles”.
The Australian Government has invited public comment on a new template labour agreement to help the tourism and hospitality sectors attract skilled workers from overseas.
In the biggest industry move in recent years, Horwath HTL Australia’s Managing Director Vasso Zographou has left the Sydney-based business to join Carlson Hotels as the company’s Chief Financial Officer for Asia-Pacific.
Quest Serviced Apartments has recognised its outstanding franchisees and employees at a recent gala awards dinner in Melbourne.
BY JAMES WILKINSON
Esteemed hotelier J.W. ‘Bill’ Marriott, Jr has stepped down as the CEO of Marriott International, handing the reins to Arne Sorenson who will become only the third CEO in the company’s history.
While free job ads have undoubted appeal, the enduring success of a jobs website lies in how well it can target, and then actually reach, all of the potential job market. That includes those hard to reach people who didn’t even know they wanted to move.
Recent guests of Rendezvous Hotels around Australia and New Zealand would have noticed a bit of extra fuzz around the place over the past few weeks. It was all in the name of charity, of course.
In marked contrast to their Asian counterparts, the bulk of whom (75 per cent) have enjoyed pay increases over the last 12 months, Australian travel industry employees do not appear to have fared quite so well in 2011.
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